Navigating the VA disability claims process can feel overwhelming. For many Veterans, the uncertainty isn’t just about the outcome; it’s about not knowing what comes next, who is involved, or why each step matters.

That’s why we created the Claim Compass.

The Claim Compass is a clear, visual roadmap designed to help Veterans understand the VA disability process from start to finish. More importantly, it reflects our commitment to transparency, education, and guidance — because Veterans deserve to understand the journey, not just the destination.

Why Transparency Matters

Too often, veterans are left navigating a complex system without clear explanations. Forms are submitted, exams are scheduled, decisions arrive — but the why behind each step is rarely explained in plain language.

We believe transparency builds trust. When veterans understand:

• Who is working on their claim
• What is happening at each stage
• When guidance and review take place
• Where their claim is in the process
• Why each step matters

…the process becomes less intimidating and more manageable.

The Claim Compass was built to answer those questions clearly and consistently.

What the Claim Compass Shows

The Claim Compass outlines the full journey of working with our team, including:

• Connecting with our team and learning how the process works
• Completing a discovery call to share your story and understand next steps
• Meeting your claim navigation team, who collaborates to review records and guide your claim
• Ongoing guidance and support, including preparation for Compensation & Pension (C&P) exams
• Claim submission, ensuring all required forms and evidence are included
• Decision review, where results are explained in plain language and next steps are discussed
• Celebrating progress, recognizing every veteran who completes the process

Each step is designed to ensure veterans are informed, supported, and never left guessing.

Why We Take the Time to Explain

Submitting a claim is only part of the process. Understanding it is just as important.

We take the time to explain because:

• Knowledge creates confidence
• Clear expectations reduce frustration
• Understanding empowers better decision-making

Veterans shouldn’t feel rushed or confused through something that has long-term impact on their lives. The Claim Compass helps set realistic expectations while reinforcing that guidance doesn’t stop once paperwork is submitted.

A Commitment to Veteran-First Guidance

The Claim Compass isn’t about promising outcomes — it’s about promising clarity.

Every claim is different. Every veteran’s experience is unique. While the path may not always be straight, veterans deserve a guide they can trust along the way. The Claim Compass represents our commitment to walking alongside veterans with care, transparency, and respect — every step of the journey.

Because navigating the VA disability process shouldn’t feel like guesswork.
It should feel guided.

‍